Top 10 customer service tips

1. Employing People who have an attitude of service. Some
simply enjoy serving others, their organizations, and also
their communities. The spirit of service dominates their
personality. This attitude of service has nothing to do with
money or background, and people who have this attitude
are not necessarily the most outgoing or bubbly. This type of
person will be to grow the business. These people
make the best sellers as well.

2. Take some time with you the customer experience. You
have but a few short moments with customers. Not
have time to complain about your day or whatever. Ask
yourself: "How can I make their experience better?" I
reference to their name and how can I ask without being too
aggressive? How can I control the environment in this
company? How can I affecting their 5 senses? Overcome their
expectations just a little 'with their senses and with your
ability to serve and please, and you have created a
a memorable and engaging. Of course, all that
really do is visit the competition, see what they are
doing and then up. But would that be cheating? No,
This is the comparison shopping.

3. Regularly inform all employees about what's happening
in your company. Employees must know what is
happening.
What new products do we offer? When will they be
available? What kind of advertising will take place next
months? No changes will be happening in your
offices? Will new branches be add? The more they know,
can better serve your customers.

4. Make every decision with the customer in mind. Ask
questions themselves as, "Do our customers like what
are we doing? "And" Would our customers like this type of
promotion? "Change your way of looking at things to have
centered around you to focus on the fact that the customer
approve.

5. Make the customers an agenda item at every staff
meeting. Present their views and ask these
questions: What does the customer think of this? It would
This move is fair to them? How can we serve our customers
better or differently?

6. It allows employees to do the right thing. It does not
hold it against them if the situation does not run perfectly.
This means giving employees the right to do whatever he
be done to make the experience a customer a WOW
Experience. They will make mistakes, but every time you will
learn - with your help.

7. Continually ask yourself how you can enhance and add
value. If you do not continue to ask and push yourself, you
begin to slip behind the competition. Customers have more
of choice and competition is aggressive
marketing to them. They know what is offered by
other. Being ahead of the curve, wondering what you can do to
add value to the customer experience with you.

8. Create a climate of excellence. We know that
everything that you and your colleagues do has to be the best,
and not accept less. Remember that winning
organizations are increasingly raising the bar. If you are not
forward to do better than yesterday, will be left in
dust of your competition.

9. Always the unexpected. Having the reputation of
by doing the unexpected, and customers expect more
something different and exciting for your company. This
does not mean you have to have dancing clown
lobby, but having the same lollipops that everyone else
emits is not unexpected. Doing something different.
These are the things that customers talk.

10. Never let an untrained employee have customer contact.
Your employees represent you, your company and your brand. Working with
customers is the most important thing they will do. Give
them the necessary tools, giving them adequate training
manage customers....